App / Mobile
Open an account with 111bf and these terms set the ground rules for how you use it — from signing in on your phone to what happens when your wallet moves money through bKash, Nagad, Rocket, Upay or Bank Transfer. Whether access is available to you depends on your local law and eligible regions.
We keep these terms in plain English so you can finish reading them before your tea goes cold. When you open an account with 111bf, you accept the conditions on this page, and those conditions are what we point to whenever a question comes up about access, a wallet or a session. Nothing here replaces your local law. Rules on online play in Bangladesh can change, and whether you can hold an account depends on where you are and whether that region is eligible — check your own position before you sign in. The clauses cover what you agree to when you create an account, how we expect an account to be used, and what we can do if it is used differently. They also explain how wallet activity is recorded, how you raise a query, and which published support route to use. Where a game or its provider displays an RTP value, that is what the lobby shows; we do not publish a figure of our own on top of it. Local payment names appear here as context for how a wallet is funded and settled. bKash, Nagad, Rocket, Upay and Bank Transfer are the routes named on our cashier pages, and the steps, fields and verification prompts shown there are the ones that apply to you. If a clause ever clashes with a rule that applies where you live, the local rule takes priority and the remaining clauses still stand. Read this page alongside our privacy policy, because the two are meant to be read together.
Scope matters more than length. These terms apply the moment you hold an account with 111bf and continue for as long as you sign in, deposit, play or contact us. Account access sits inside the scope: your sign-in details, your device sessions and the way you keep your credentials private. Transactions sit inside it too, covering how a wallet is funded and settled through the payment routes our cashier pages list. Site content is a separate matter. Rules on using our pages, logos and written copy belong here, while the titles themselves — Live Cricket Scores, Roulette Track and Slot FlashFire, among others — come from the studios whose games fill the lobby. Anything hosted by a third party, such as a wallet app, a bank portal or a messaging tool you use to reach us, sits outside these terms and is governed by that provider's own conditions. If we change a clause, we publish the updated version on this page, so the wording you read is the wording that currently applies to your account.
Your sign-in details, device sessions and the credentials you keep private all fall under these terms. How you hold an account, and who may use it, is set out here, so read the access clauses before you share a handset with anyone else in your household.
Funding and settlement through the routes our cashier pages list — bKash, Nagad, Rocket, Upay and Bank Transfer — are covered by the transaction clauses. Follow the fields and verification prompts shown in your account, because those are the ones these terms point to.
Pages, wording, logos and downloadable material on this site belong to us and stay covered here. You can read, browse and use them for your own account activity; copying them for another site or service sits outside what these terms allow you to do.
Wallet apps, bank portals and messaging tools you use alongside us run on their own conditions. If a problem starts inside one of those services, that provider's support route handles it, and our terms do not extend to how they operate.
Rights are easier to use when you know where they sit. You can open your account area at any time and see the activity recorded against it, including wallet movements and the payment route used. If a detail is wrong — a misspelled name, an outdated mobile number, a device you no longer carry — you can correct it there, and the updated detail is what we work from afterwards. When something looks off, you can raise a question about a clause or an entry rather than guessing at it. Tell us what you saw, when you saw it and which part of the page it relates to, and we will point you to the clause that covers it. If you want the terms changed rather than explained, write to us through a published support route and say what you would like to see different. You can also close your account when you no longer want it, and the clauses on record retention tell you what stays afterwards.
Open your account area and read the entries recorded against it: sign-ins, wallet movements and the route each payment used. If an entry does not match what you remember doing, note the date and raise it while the detail is still fresh.
A wrong spelling, an old mobile number or a device you have replaced can be updated in your account. Keep those details current, because a reachable number and a correct name are what let a reply reach the right account.
If a line on this page is unclear, ask us about that line specifically. Quote the heading and the sentence, and we will explain how it applies to your account instead of pointing you back to the whole document.
Use one of our published support routes when you want a clause explained, a record corrected or your account closed. Say what outcome you are after in your first message, so the reply can address it directly instead of asking for the same background again.
Support is the part of these terms you are most likely to reach for, so here is where each route leads. Live chat sits one tap from the lobby on mobile, which is where short questions about a clause, an account step or a wallet entry get asked while you are still signed in. When your question needs something attached — a payment reference from your bank, say — an email thread keeps everything in one place and lets you add what you were asked for. Both routes reach the same Bangladesh support team, and both start with the same question: which clause, or which entry on your account, are you asking about? Have your sign-in details to hand, since a reply comes back to the account you wrote from. We do not publish fixed support hours on this page, so treat the route itself as the answer: pick chat when you want to ask something short, and email when the query has attachments or you want a written record of the exchange.
Chat opens from the lobby while you are signed in, which suits a short question about a clause, an account step or a wallet entry. Keep the message specific — paste the heading you are asking about so the reply can point at the same line.
Use email when your query comes with a document, such as a bank reference or a screenshot of a wallet entry. The thread keeps the attachment and the whole exchange together, and it gives you a written record to refer back to.
Much of what these terms describe is visible in your own account: wallet movements, the payment route used and the details we hold. Open that area first when you want to check a record before you raise a query about it.
Terms only matter if the handling behind them holds up. Account data is kept so your sign-in works across devices: the same credentials open the lobby on a phone and on a desktop browser, and your wallet balance follows you rather than sitting on one handset. Cookies do a narrower job: they keep you signed in and remember your display preference. Retention follows the same logic. Records linked to wallet activity and payment routes are kept for as long as an account is open and afterwards where a rule requires it, so a query about past activity can still be answered. Your details are not the property of the studios whose games appear in the lobby — PG Soft, Joker, Pragmatic Play and PlayStar supply titles, and they do not run your account. Security starts with what you control. Your sign-in credentials stay yours, so keep them private and update them if you think someone else has seen them. When you want a copy of what we hold, a correction made, or a clause explained, contact us through a published support route and say plainly what you need.
Account data is used to run your sign-in, show your wallet balance and answer questions you raise. The same details travel with you between a phone and a desktop browser, so the lobby you left on one device is the one you return to.
Cookies keep a session alive and remember how you like the page to display. They are not the same as your account record; clearing them signs you out of the browser, and your account details remain as they were when you next sign in.
Your credentials belong to you alone. Keep them out of shared notes and shared devices, change them if you suspect someone else has seen them, and treat any message that asks for them as something to report rather than answer.
Records tied to wallet activity and payment routes stay while the account is open and beyond it where a rule requires that. To request a correction, or to ask what we hold, use a published support route and describe exactly which detail you want changed.
These are the questions we get asked most about the terms that sit behind an account. Each answer points to the page or route where you can settle the matter yourself.
They live on this page, and the version you are reading is the one that currently applies. If a clause is updated, the revised wording replaces the old one here, so you can always open this address and check what you agreed to.
Whether you can hold an account depends on your local law and whether your region is eligible. We cannot decide that for you. Check the rules that apply where you are before you open an account, and remember that any local rule takes priority over the wording here.
Sign in and update the detail in your account area. If a field cannot be changed there, raise it through a published support route and say which detail is wrong and what it should read; the corrected record is what we work from afterwards.
The routes our cashier pages list: bKash, Nagad, Rocket, Upay and Bank Transfer. The transaction clauses point to the steps, fields and verification prompts shown in your account, and those are the ones that apply when you fund or settle a wallet.
Some records stay after closure, because wallet activity and payment routes have to remain answerable for a period. What is kept, and for how long, follows the retention wording on this page. Ask through support if you want to know what applies to you.
Write to us through a published support route and describe the clause and the change you want. We read every request, though not every one leads to an edit. The version that stands is always the one published on this page.